A/L ICT Lesson 12: Applicability of ICT in Business
Bilingual, exam-focused notes for Unit 12 of the Sri Lankan GCE Advanced Level ICT syllabus (Grade 13), covering the role of Information and Communication Technology in business organizations. The lesson explains the digital economy, differences between e-commerce and e-business, and core transaction types such as B2B, B2C, C2C, and G2C. It explores how ICT enhances various business functions including accounting, human resources, production, marketing, and supply chain management (e-SCM). Students will also learn about secure online payment mechanisms, competitive advantages through AI tools, and pure-click versus brick-and-click models. Includes an interactive e-business calculator for ROI, CPA, and Conversion Rate, structured A/L essay questions with model answers, 10 five-option MCQs with explanations, and bilingual flashcards.
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