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Role of ICT in E-Marketing and Competitive Strategies

248 viewsG13-12 ICT and Business
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  1. What is e-marketing, and how does ICT support it?

  2. How do databases contribute to effective e-marketing strategies?

  3. How can AI tools predict customer behavior in e-marketing?

  4. How does ICT help businesses gain competitive advantages in marketing?

  5. What is mobile marketing, and how does it leverage ICT?

Ruwan Suraweera Changed status to publish
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Answers and Descriptions:

  1. Answer: E-marketing is the use of digital channels (e.g., websites, social media) to promote products and services, supported by ICT through tools like email campaigns and SEO.
    Description: ICT enables targeted advertising, real-time analytics, and personalized campaigns, making e-marketing more efficient than traditional methods.

  2. Answer: Databases store customer data (e.g., preferences, purchase history), enabling targeted marketing and personalized campaigns.
    Description: ICT-driven databases, like CRM systems, allow businesses to segment customers and tailor promotions, improving engagement and sales conversion rates.

  3. Answer: AI tools analyze customer data to predict behavior, such as purchase likelihood, using machine learning algorithms and big data analytics.
    Description: ICT enables AI platforms to process large datasets, identify patterns, and recommend personalized offers, enhancing marketing effectiveness. For example, Netflix uses AI to suggest content.

  4. Answer: ICT helps businesses gain competitive advantages through real-time analytics, personalized marketing, and efficient supply chain management.
    Description: Tools like Google Analytics provide insights into customer preferences, enabling businesses to optimize campaigns and stay ahead of competitors.

  5. Answer: Mobile marketing uses mobile devices to deliver ads and promotions, leveraging ICT through SMS, apps, and location-based services.
    Description: ICT enables mobile marketing by supporting push notifications, geofencing, and mobile apps, allowing businesses to reach customers on the go with targeted offers.

Ruwan Suraweera Changed status to publish
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