ICT Revision MCQ Series (AL Grade 13) . 12  ICT and Business

ICT supports payment gateways for e-commerce, AI for marketing predictions, real-time tracking for supply chains, and online platforms for HR, as per Lesson 12 competencies.

C2C (consumer-to-consumer) transactions, like those on eBay, involve consumers selling to other consumers, facilitated by ICT, as per Competency 12.2.

ICT enables real-time tracking, coordination, forecasting, and GPS-based shipment tracking, but manual stock counting is not an ICT-based process, as per Competency 12.1.

Payment gateways use encryption to secure transactions, as per Competency 12.1. Other statements are incorrect as PayPal protects customer details, encryption is essential, micro-payments are digital, and credit card payments rely on ICT.

Social media platforms, enabled by ICT, are the primary method for e-marketing, allowing targeted advertising and customer engagement, as per Competency 12.3.

In a reverse auction, sellers bid to offer the lowest price to a buyer, facilitated by ICT platforms, as described in Competency 12.1.

E-commerce websites, enabled by ICT, are the primary method for businesses to publish and sell products online, as per Competency 12.2.

The input is customer order details entered online, the process involves verifying payment through ICT systems, and the output is a confirmation email sent to the customer, reflecting a typical e-commerce workflow.

ICT supports e-marketing through data analytics, enabling targeted advertising based on customer behavior, as per Competency 12.3.

Customer feedback is processed using ICT to analyze sentiment, leading to marketing strategy adjustments, aligning with Competency 12.3’s focus on customer engagement.

The digital economy relies on ICT for online transactions, data analytics, and global connectivity, distinguishing it from traditional economies, as per Competency 12.1.

In supply chain management, ICT processes supplier details to verify stock and generate purchase orders, aligning with Competency 12.1’s focus on logistics.

Cybersecurity risks, such as data breaches, are a significant challenge for e-business systems, requiring robust ICT solutions, as per Competency 12.2.

E-commerce platforms operate online, allowing browsing, purchasing, reviews, and tracking via ICT. Physical inspection of goods requires an in-store visit, which is not possible through e-commerce alone.

E-business leverages ICT to provide global accessibility, allowing businesses to reach customers worldwide, as highlighted in Competency 12.2.

Statements (a), (b), and (d) are correct as ICT supports e-business, e-commerce, and accounting automation. Statements (c) and (e) are incorrect as ICT uses AI for marketing and optimizes logistics.

Payment gateways, such as Stripe or PayPal, use ICT to securely process online payments by encrypting data and integrating with banking systems, as emphasized in Competency 12.1.

ICT enables online recruitment platforms, ERP for production automation, social media for marketing, and secure gateways for e-commerce, as per Competency 12.1.

E-marketplaces, like eBay, use ICT to connect multiple buyers and sellers for online transactions, as described in Competency 12.1.

Video conferencing platforms like Microsoft Teams or Zoom use ICT to enable real-time communication, supporting business collaboration as highlighted in Competency 12.1.

Payment gateways encrypt transaction data, CRM software manages customer relationships, ERP systems track inventory and logistics, and SSL secures online communication, aligning with e-commerce applications in Lesson 12.

Statements (a), (b), and (d) are correct as ICT supports targeted advertising, automated accounting, and online HR processes. Statements (c) and (e) are incorrect because ICT optimizes logistics and automates production processes.

E-commerce focuses on online transactions, while e-business encompasses all online business activities, including internal processes like CRM, as per Lesson 12. Only statement (1) is correct.

Group purchasing relies on ICT for online coordination and tracking, but physical auctions require in-person interaction, which is not part of ICT-enabled group purchasing.

ICT enables e-commerce for transactions, social media for targeted marketing, real-time tracking for supply chain logistics, and automated software for accounting, aligning with Lesson 12’s focus on ICT applications.

ICT uses encryption (e.g., SSL/TLS) and secure protocols to protect customer data, addressing privacy concerns in e-commerce, as per Competency 12.1.

Secure credit card payments encrypt card details, third-party systems protect customer data, e-marketplaces facilitate interactions, and encryption secures transaction data, as per Competency 12.1.

Statements (a), (b), and (d) are correct as ICT supports e-business, e-commerce, and accounting automation. Statements (c) and (e) are incorrect as ICT uses AI for marketing and optimizes logistics.

Virtual storefronts sell products, information brokers connect users with information, online marketplaces facilitate transactions, and portals provide centralized access, as per Competency 12.2.

AI uses data analytics to predict customer behavior in e-marketing, as per Competency 12.3. Other statements are incorrect as AI is integral to digital marketing and personalization.